Support

Answers to the most common questions.

How do I restore my Pro subscription?

Open the app, go to the You tab and tap Restore purchases (it is also on the Pro screen). Use the same Apple ID or Google account you bought Pro with.

How do I cancel my subscription?

Subscriptions are managed by the store. On iPhone: Settings → your name → Subscriptions. On Android: Google Play → Profile → Payments & subscriptions → Subscriptions. You can also tap Manage subscription on the app's Pro screen. Deleting the app does not cancel a subscription.

How do I get a refund?

Refunds are handled by Apple (reportaproblem.apple.com) or Google Play (Google Play refund policy).

Is my diary backed up?

Your diary stays on your phone and is not synced to a server. Use Settings → Export backup before changing phones, then Import backup on the new phone.

How do I delete my account and data?

If you signed in with Apple or Google: Settings → Account → Delete account. This removes all data we keep on our server. To delete your local diary: Settings → Delete all data.

The AI meal scan got it wrong

AI estimates can be wrong. You can edit every food and gram amount before saving, and change any entry later by tapping it on the Today screen.